Data security
Your business data stays yours. We only access what your performance view needs, we keep it separate from every other customer, and when you leave we export it for you and delete it.
Who has access
You, the people you invite, and the Verelia staff setting up or maintaining your account. Nobody else. Staff access is limited to the work in front of them, and every login to the app is protected by Clerk.
How your tools are connected
- You authorize each connection yourself, using the tool's own sign-in or a key you create, never by sharing your password with us.
- We ask for read-only access wherever the tool offers it. We do not change records in your systems.
- We only request the data needed for the metrics you approved in your wireframe.
- You can revoke a connection at any time from inside the tool, or by asking us.
Where your data is stored
Customer data is stored in managed cloud databases in the United States, kept separate for each customer. Enterprise customers can have a dedicated Snowflake warehouse hosted by Verelia, or keep their data in their own warehouse and let us connect to it.
How it's protected
- Encrypted in transit (HTTPS) and at rest.
- Payments handled by Stripe. We never see or store card numbers.
- Credentials for your tools are stored encrypted and are never shown in the app.
- Data is never sold, never used for advertising, and never used to train AI models.
What happens if you leave
Cancel anytime. Within 30 days you can ask for an export of your data. After that we disconnect your tools and delete your business data. Billing records are kept only as long as tax rules require.
Reporting a problem
If you think something is wrong with the security of your data, email support@vereliaai.com with "Security" in the subject line and we will respond within one business day.
Read the full Privacy Policy and Terms of Service.